Last Updated: December 18th, 2024

Welcome to ez mode ("we," "us," or "our"). ez mode is a AI-powered Chrome extension designed to help students study and solve homework problems. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our extension ("Service").

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Service.

1. Information We Collect

We collect certain information from you to provide and improve our Service:

a. Information You Provide Directly

Screenshots and Website Content: When you use the extension to capture screenshots of your homework problems, we collect the image data contained in those screenshots. This may include text and images from the webpages you are viewing.

b. Information Collected Automatically

Device and Usage Information: We may automatically collect information about your device and how you use the Service. This includes:
- Device Information: Such as your device's operating system, browser type, and version.
- Usage Data: Details about your interactions with the extension, such as the features you use and the time spent on the Service.
- Log Data: Our servers may record information sent by your browser whenever you use the Service, which may include IP address, browser type, and pages visited.

c. Cookies and Similar Technologies

Cookies: We may use cookies or similar tracking technologies to store certain information about your preferences. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly without cookies.

d. Information from Minors

Our Service is intended for users aged 14 and above. We do not knowingly collect personal information from children under the age of 13. If you are under 13, please do not use the Service. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

2. How We Use Your Information

We use the collected information for various purposes, including:

Providing and Maintaining the Service: To process your requests, generate AI-powered solutions, and facilitate the core functionality of the extension.
Improving the Service: To understand how users interact with the extension, allowing us to enhance user experience and develop new features.
Customer Support: To respond to your comments, questions, and provide user support.
Compliance and Protection: To enforce our terms, conditions, and policies; comply with legal obligations; and protect the rights, property, or safety of our users and others.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share information with third-party vendors who perform services on our behalf, such as cloud storage providers or AI processing services. These service providers have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
With Your Consent: We may disclose your personal information for any other purpose with your consent.

4. Data Storage and Retention

Data Storage: Your information, including personal data, is processed and stored on secure servers located in the United States. We take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.
Retention Period: We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. If you wish to delete your information, please contact us using the information provided below.

5. Data Security

We value your trust in providing us your personal information and strive to use commercially acceptable means of protecting it. We implement industry-standard security measures, including encryption during data transmission and secure storage practices. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we endeavor to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the following data protection rights:

Access and Update: You have the right to access and update your personal information.
Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
Restriction: You may have the right to request that we restrict the processing of your personal information.
Objection: You have the right to object to the processing of your personal information where we are relying on a legitimate interest.
Data Portability: You may have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.

7. International Data Transfers

Your information may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using the Service, you consent to the transfer of your information to the United States and other locations as necessary.

8. Third-Party Links

The Services may contain links to third-party services ("Third Party Integrations") who may collect information directly from you. Links to Third Party Integrations are intended for convenience only. Third Party Integrations are wholly independent from ez mode. Third Party Integrations may have separate privacy policies and data collection practices, independent of ez mode. You agree that we (a) have no responsibility or liability for these independent policies or actions; (b) are not responsible for the privacy practices or the content of such websites; and (c) do not make any warranties or representations about the contents, products or services offered on such websites or the security of any information you provide to them.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the Service after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: help@ezmode.app